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Frequently Asked Questions

Use the dropdown below to select a department's list of Frequently Asked Questions


  1. How can I best communicate with Accounting Support?
  2. Who do I contact about existing or new PEID's (Person/Entity Information Database's)?
  3. What should I do when my refund/reimbursement check has not been received or is lost?
  4. What is a fixed asset?
  5. What if the new equipment I receive does not have an RU identification tag?
  6. How do I report a piece of equipment that is transferred (including computers swapped by Academic Computing and the Help Desk), traded to vendor, scrapped, stolen or lost?
  7. What should I do if a piece of equipment is missing the asset I.D. tag?
  8. How do I surplus or scrap a piece of equipment?
  1. How can I best communicate with Accounting Support?
    Beth Ratcliffe Accounts Support Supervisor eratcliffe@radford.edu 831-7613
    Sandy Beland Fixed Assets Technician Fixed Assets sbeland@radford.edu 831-7611
    Pam Duncan Check Processing Technician CheckWrite pduncan@radford.edu 831-7612
    Arthur Lewis Accounting Support Technician PEID aelewis@radford.edu 831-7609
    Fax: 831-7732
  2. Who do I contact about existing or new PEID's (Person/Entity Information Database's)?
    Arthur Lewis
    Phone: x7609, Fax: 7732
    Download the PEID Request Form here.
  3. What should I do when my refund/reimbursement check has not been received or is lost?
    Contact Student Accounts for student refunds/reimbursements that have not been received or lost. For other refunds/reimbursements, contact the department that initiated the refund.
  4. What is a fixed asset?
    There are several categories of Fixed Assets including Land, Buildings, Site Improvements and Equipment. The most common asset category to be addressed by all departments is Equipment.

    Equipment with a purchase value of $2,000 or more and a useful life of two years or more must have an RU identification tag.

    All computers regardless of purchase price, will have an RU identification tag.

    All equipment purchased from the Equipment Trust Fund will have an RU identification tag.
  5. What if the new equipment I receive does not have an RU identification tag?
    If you receive a piece of equipment, which meets the criteria for a fixed asset, but does not have an RU identification tag; please contact Sandy Beland at sbeland@radford.edu. Provide the type of fixed asset, exact location and the Purchase Order number used to obtain it.
  6. How do I report a piece of equipment that is transferred (including computers swapped by Academic Computing and the Help Desk), traded to vendor, scrapped, stolen or lost?
    Download and complete a Departmental Equipment Change Form from here for all equipment with an asset I.D. tag.
  7. What should I do if a piece of equipment is missing the asset I.D. tag?
    Contact Sandy Beland at sbeland@radford.edu, provide the Asset I.D. Tag Number, if available, the make, the model and serial number of the item. We will arrange to have the tag replaced.
  8. How do I surplus or scrap a piece of equipment?
    Follow the procedures to surplus an item at the following link and complete a PU19 form.